Hotel TBC

The Hastens Luxury Bed is a sign of prestige and self-indulgence wherever it is found. Hastens Beds are the selected beds of the Swedish Royal Family, and are made in Sweden. Every luxury mattress is hand-sewn of all non-synthetic cotton, wool, flax, horsehair with boxes of naturally grown Swedish Pine.

Horsehair is felt to be the proprietary ingredient in the all natural mattress. The horse hair gives springiness, and is resistant to dust mites. Horsehair also carries away water vapor without synthetic fibers. There is no PU foam which exudes gases poisonous to many people. Every coil is made of Swedish steel, and is individually hand encased in a pocket. Coils are not connected, thus giving the most hold for each part of the body.

Hast is Swedish for horse, and the crest give witness to the manufacturer`s 1852 origins as a saddle making company. Saddles were cushioned with horse hair, and back then it was understood that horse hair stuffing made the best beds. Before long Hastens was manufacturing a some special order all natural mattresses. These standards are more valued in the present decade, and Hastens is the first mattress maker to receive the Swan Environmental Award.

Customers who swear by Hastens luxury mattresses are often those with sciatica. Around the globe, pleased users attest to receiving a full eight hours sleep on Hastens Beds if all separate brands have failed to provide them nightly comfort.

Hastens sell for between $3000 and $54,000 US dollars, clearly putting them in a class by themselves. Prestige seekers are happy to tell that they spent a night on one at a hotel, which of course will also be high-class. People who may be seriously considering ordering a Hastens Bed might desire to rest on one for several evenings prior to deciding on such a expensive buy.

Hastens offers a 25-year warranty on their beds. This makes them attractive to inns who must continually buy new beds which is subject to every day use which often approaches improper use.

Inns in urban areas across the globe have rooms with Hastens Luxury Beds. Austria, Salzburg, Hotel Salzburg
Belgium, Antwerpen, Qbic Hotel Antwerpen
Belgium, Haasrode, Hotel De Rode Haas
Czech Republic, Prague, ICON Boutique Hotel
Denmark, Bornholm, Melsted Badehotel
Denmark, Esbjerg, Hotel Hjerting
Denmark, Skagen, Hotel Plesner
Denmark, Vejle, Comwell Kellers Park
Denmark, Aarhus, Best Western Hotel Oasia
Finland, Kuopio, Sokos Hotel Puijonsarvi
Italy, Albergo, Ville di Corsano (SI)
Italy, Albergo, Residenza Villa Giuncheto
Netherlands, Amsterdam, Qbic Hotel Amsterdam
Netherlands, De Koog, Hotel Greenside
Netherlands, Haarlem, Hotel Stempels
Netherlands, Lattrop, Hotellerie De Holtweijde
Netherlands, Maastricht, La Bergre Hotel
Netherlands, Mechelen, Hotel Hoeve de Plei
Netherlands, Vlieland, Badhotel Bruin
Norway, Alta, Park Hotell Alta
Poland, Krynica Zdroj, Hotel SPA Dr Irena Eris Krynica Zdroj
Poland, Wzgorza Dylewskle, Hotel SPA Dr Irena Erls Wzgorza Dylewskle
Spain, Barcelona, Hotel Ibai
Spain, Marbella, Marbella Club Hotel
Sweden, Gotland, Furillen
Sweden, Goteborg, Clarion Collection Hotel Odin
Sweden, Karmansbo, Karmansbo Herrgard
Sweden, Mariefred, Gripsholms vardshus
Sweden, Riksgransen, Hotell Riksgransen
Sweden, Stockholm, Best Western Premier Foresta Hotel
Sweden, Stockholm, Kallfors Hotell
Sweden, Tallberg, Akerblads Hotell & Gastgiveri
Sweden, Varberg, Varbergs Kurort & Spa
Sweden, Are, Hotell Fjallgarden
Switzerland, Zurich, Hotel Kindli
United Kingdom, London, Blakes Hotel
United States, Chicago, Illinois, The Peninsula Chicago
United States, Los Angeles, California, Hotel Bel Air
United States, Phoenix, Arizona, Biltmore Resort & Spa
United States, Seattle, Washington, Hotel Andra

Travelers who need weekly hotels in Los Angeles can find some excellent choices. Besides some of the big chains that have big prices, there are many privately owned properties that have good value.

People come to this area for many reasons. There are many dozens of things in Southern California that draw tourists from all over the world. Some will come here to visit famous amusement parks for a family vacation. Others will opt to visit because of the amount of museums and artwork here. For some, a trip here will be a look-see to help decide if they want to relocate here permanently. Extended stay hotels in Los Angeles often can help them save money over other types of lodging.

Other travelers arrive because of business needs. They may be trainers who work with corporations or new hires coming from other areas. Some will be on a temporary assignment of some kind, perhaps an audit or to assist with personnel changes. Many who arrive because they have landed a new position are not residents of California. They need to learn their way around and find a permanent home of some kind. They may be selling a home elsewhere and have to wait for it to close to be able to purchase another home. People in this position will use weekly rentals in Los Angeles all the time.

These types of hotels usually have all the same features that the big chains offer. They will have king or queen beds. There are often services like cable or satellite TV, free movie rental, wireless Internet and sometimes a DVD player. There will be some nice added features like a refrigerator and microwave so people can opt to eat in the unit instead of having restaurant food all the time. This is another way that using this type of lodging can help travelers conserve cash. Most will also have things like an ironing board and iron, hair dryer and direct dial phone.

Almost every one will have free parking, often in a lot that has security cameras. These may also provide wake-up calls for those who want them. There is usually a swimming pool, some vending machines so people don’t have to travel far for snacks or sodas and possibly a fax or copy machine. Some places offer free coffee or tea in the mornings, sometimes with pastries or muffins.

People can expect the same level of service from these hotels as they would other types. These offer daily maid service to make the beds and refill towels. The bathroom will get cleaned and the carpet vacuumed. Some have on-site laundry services for people who would like to clean their clothing. Many weekly hotels in Los Angeles offer discounts to some groups like seniors or corporate travelers.

For more information on the weekly hotels in Los Angeles, please visit our website.

Movement is life. This principle is true for business as well. Every business must develop otherwise it will fail sooner or later. Loss of competitive advantage results in loss of customers. There is a tough competition in all markets, and customers of free to choose any products they like. If a customer is not buying from you it will most certainly buy from your competitor. This is true for all businesses, including hotel business. This industry is highly competitive as there are hundreds of hotels in every country. When high season comes hotel top managers do everything possible to attract customers and make them stay in their hotels. Of course, they do not only promise high quality services but the actually offer them. Hotel is not just a place where you spend the night. Some people want to feel at home in a hotel. This is possible in case you come to a top quality hotel.

In order to improve hotel services owners and managers of our hotel need to know where to start from. In other words they have to be aware of current performance in order to make plans for the future. Until recently performance evaluation was about measurement of financial indicators for the past periods. Such approach is not perfect since it misses nonfinancial indicators that are extremely important in any industry. It is not enough just to announce implementation of new plans and improvements in hotel. A real work begins when these improvements are implemented and measured.

For example, if a new service, say, WiFi connection in all rooms is introduced the hotel spends a certain amount of money to buy equipment and maintain network. Then, the quality of Wireless Network has to be evaluated. However, what is more important is the attitude of customers towards this new service and the way they use it. If it turns out that only 10% of hotel guests actually use wireless network and only half of them really require high speed Internet there is probably no point in spending huge money for super speedy Internet. If most of hotel guests are business people for whom high speed Internet is necessity than well established wireless connection is a must.

If improvements concern reception service top management of a hotel needs to understand who their guests are and why they come to their hotel. If most of them are tourists than it would be reasonable to introduce new services like offering information on sightseeing tours, contact details of various Entertainment Services, taxi phone numbers etc. As time passes by, efficiency of these improvements needs to be tested in order to introduce amendments if necessary.

Such evaluation of improvements can be performed with the help of Balanced Scorecard which is a very efficient performance evaluation and strategic management system. Balanced Scorecard will coordinate efforts of all services and business units of a hotel and align strategies of different departments, for example restaurants and hairdressers service. This is a flexible system which means changes can be easily introduced.

In the Summer months hotels, guest houses and B&B’s in the UK are full of both domestic and foreign holidaymakers exploring British towns and countryside. For such establishments these months are the most busy and most profitable of the year, and the seasonal workforce increases accordingly.

In an industry focussed on providing a range of services to customers, inevitably accidents and injuries will occur. In larger hotels, health and safety procedures are likely to be more strictly enforced than in a small countryside B&Bs. However, the range of services they offer guests is generally wider, including leisure facilities and greater choices for eating and drinking. Higher visitor numbers, more services on offer and a temporary workforce increases the risk of accidents to both guests and employees.

In a smaller guest house or B&B on the other hand, safety standards will depend entirely on the proprietors. Such establishments are likely to be less well maintained than their larger rivals and will not necessarily have been designed with the safety of guests foremost in mind. All hotels, guest houses and B&Bs of whatever size must hold public liability insurance to compensate those injured due to the establishment’s negligence. They must also hold employer’s liability insurance to deal with claims of behalf of injured members of staff. British holidaymakers may also claim for injuries sustained in hotels abroad if the stay was part of a package deal or if the hotel is British-owned.

The Health & Safety Executive reports that slips and trips and manual handling accidents are the major causes of injuries to hotel employees, representing roughly 65% of the total. Slips, trips and falls are also the number one cause of injuries to hotel guests. Such accidents may take place in a hotel bathroom if a floor is slippery and/or if handrails are not installed. Hotel lobbies and passages may be left wet and hazardous if they have been recently cleaned and not cordoned off by staff. Stairs and balconies may also lack banisters or safety railing, causing visitors to fall down or off them.

Stairways may be poorly lit, or carpets may be damaged or frayed, resulting in trips and falls. Such accidents can be particularly serious if a person falls onto a hard surface such as a table edge, or down a flight of stairs. Hotel car parks and grounds may also contain hazards such as uneven surfaces, pot holes and missing drain covers.

The list of other possible accidents that may occur in a hotel, guest house or B&B is almost endless. Visitors may be electrocuted by appliances, poisoned by food served from the kitchen, or scaled by hot food or beverages spilled onto them by staff or fellow guests. Larger establishments with swimming pools and sports facilities will need to take precautions against specific hazards which may cause accidents.

Accidents and injuries at hotels, guest houses and B&Bs are common in the UK. Our solicitors have extensive experience with hotel accident compensation claims on behalf of both customers and employees. We operate on a no win no fee basis meaning if you win your case you keep all of the damages awarded, and if you lose you will not pay a penny.

Leisure guests at the three Meyer Jabara Harbor Magic branded hotels in Baltimore are typically pleasantly surprised when they receive a phone call a week before their arrival from an “experience specialist.” This concierge extraordinaire is charged with calling each guest to determine his or her needs and interests before his or her stay. When the traveler checks in, the experience specialist calls the room or greets the guest in person to welcome him or her to the hotel and to Baltimore. Going one step further, the experience specialist will provide the visitor with a tailored trip itinerary.

“It’s all about building relationships,” said Ken Conklin, Meyer Jabara’s senior v.p. of destination marketing.

Based on the tremendous success of the program in Baltimore, Meyer Jabara has spent the last three months introducing experience specialists at its other 26 properties nationwide. “Experience specialists go above and beyond [what a typical concierge does],” Conklin said. “That’s why we rolled it out to the whole company.”

“We want to give guests the best experience possible,” said Heather Johnson, a veteran Harbor Magic experience specialist and now a senior catering sales manager.

Several other hotel companies are rolling out concierge services to create personal and memorable experiences for all types of guests. From sleep and fitness concierges to business butlers and engagement gurus, hotels are tapping into travelers’ needs to generate loyalty and enhance business. Hotels also realize that augmenting personalized guest services is critical in order to better cater to discerning and demanding travelers.

Fairmont Hotels & Resorts, for example, has rolled out its Fairmont Gold concierge level to several of its properties. Guests staying on the Fairmont Gold floors pay extra per night and are pampered with ultra-luxury rooms, as well as a private lounge area where they can enjoy cocktails before dinner and complimentary breakfast. A special team of concierges also is available to meet their every need. The Fairmont Copley Plaza Boston, which just rolled out its Fairmont Gold floor in April, staffs seven concierges on the Gold level to service guests in 59 rooms, general manager Jon Crellin said.

Gold concierges call guests a week in advance to find out if they have any special requests.

“Our concierge staff makes you feel like you’re a friend,” Crellin said, adding that the employees do whatever it takes to make guests happy.

One concierge, for example, overheard a girl asking her mother for Froot Loops cereal at breakfast. The Gold Floor lounge kitchen did not stock Froot Loops, so the concierge ran out and bought a box for the guest.

“This type of service cascades throughout the building and helps raise the bar for service standards,” Crellin said. A great experience leads to frequent visits as well as referrals, Conklin said. Harbor Magic’s guest scores and repeat business are way up since the Baltimore hotels introduced experience specialists almost two years ago.

Whereas Harbor Magic’s experience specialists help set the tone at properties by providing guests with “magical” experiences in Baltimore, Loews Hotels’ new family concierges are trained to address the unique needs of families traveling with children and provide them with information and the type of kid-friendly trip they are seeking, said Charlotte St. Martin, executive v.p. of marketing and sales at Loews.

The family concierge program was unveiled in June to compliment Loews’ family programs: Loews Loves Kids, T. Loews for teens, and General G for people traveling with grandchildren. Each family concierge, who has undergone a custom training program based on material from Parenting Magazine, calls families before their arrivals. If they need packing advice or tips on traveling with kids, the family concierge will send articles from Parenting. Traveling families also receive vacation planning packages with information on the destination’s offerings and the hotel’s family-friendly activities, St. Martin said.

“Our concierge staff makes you feel like you’re a friend,” Crellin said, adding that the employees do whatever it takes to make guests happy.

One concierge, for example, overheard a girl asking her mother for Froot Loops cereal at breakfast. The Gold Floor lounge kitchen did not stock Froot Loops, so the concierge ran out and bought a box for the guest.

“This type of service cascades throughout the building and helps raise the bar for service standards,” Crellin said. A great experience leads to frequent visits as well as referrals, Conklin said. Harbor Magic’s guest scores and repeat business are way up since the Baltimore hotels introduced experience specialists almost two years ago.

Whereas Harbor Magic’s experience specialists help set the tone at properties by providing guests with “magical” experiences in Baltimore, Loews Hotels’ new family concierges are trained to address the unique needs of families traveling with children and provide them with information and the type of kid-friendly trip they are seeking, said Charlotte St. Martin, executive v.p. of marketing and sales at Loews.

The family concierge program was unveiled in June to compliment Loews’ family programs: Loews Loves Kids, T. Loews for teens, and General G for people traveling with grandchildren. Each family concierge, who has undergone a custom training program based on material from Parenting Magazine, calls families before their arrivals. If they need packing advice or tips on traveling with kids, the family concierge will send articles from Parenting. Traveling families also receive vacation planning packages with information on the destination’s offerings and the hotel’s family-friendly activities, St. Martin said.

“We believe that one of the things that differentiates us is that we’re one of the best hotel companies for families,” she said. “We’re serious about taking care of kids and family concierge is a natural for us.”

While Loews is serious about catering to families and kids, Affinia Hospitality’s The Benjamin means business when it comes to taking care of its Manhattan guests, who, like all travelers, need a good night’s sleep to be productive at work or enjoy their vacations, said Eileen McGill, the hotel’s sleep concierge.

McGill, along with the rest of The Benjamin’s concierge staff, offers guests a pillow menu upon arrival. The staff also explains the hotel’s complimentary sleep amenities, including white noise machines and specially designed beds. Sleep concierges will do anything within their means to ensure that guests sleep soundly, including arranging massages at the hotel’s spa and ordering warm milk and cookies for a bedtime snack, McGill said.

McGill said The Benjamin’s rate of return visitation is phenomenal and she attributes this to its focus on sleep and comfort.

“We tell every guest about the sleep program and they love it,” she said. “It’s ironic that our focus on sleep has become so groundbreaking.”